Programmer Return Policy

XGecu is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 60 days of the receipt date- WITH ORIGINAL PACKAGING. 

1. Email xgecupro@gmail.com or contact via Skype(ID: yanyan.816) with your order number to receive your return authorization. If item is incorrect, defective or damaged in shipping, we will issue a pre-paid return shipping label for USA customers. For in other countries, please contact local post office to return the item. We will pay you the return shipping fees. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.

2. We do not accept any returns after 60 days from receipt date.

3. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delivery and we will resolve the issue quickly.

4. To cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has already shipped, we will refund your payment as soon as we have received the item back from you and processed them.

5. All refund recipients will receive an email confirmation for their records.